Last updated: 27 September 2026
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our websites, subscribe to our emails, purchase our products, or use any of our services.
It applies to:
All three are operated by Liam Boehm ("we", "us", "our"), trading in Australia.
We take your privacy seriously. Because our work touches on your health, we treat the information you share with us with particular care.
Privacy enquiries: support@silencemyears.com
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").
Because our services relate to a health condition, we treat information you give us about your tinnitus, symptoms, medical history, medications and general health as sensitive information and, where applicable, health information under the Privacy Act. Sensitive information attracts a higher standard of protection, and we apply that standard regardless of whether we are strictly required to.
Where you are located in the European Union or United Kingdom, we also seek to comply with the General Data Protection Regulation. Where you are a California resident, see section 16.
We collect and use your personal information to:
We do not sell your personal information.
This section explains how we treat the most sensitive category of information you may share with us.
We collect health information only where you voluntarily provide it — for example, by completing an intake questionnaire, booking a coaching session, replying to a survey, or telling us about your situation by email. You are never obliged to share it. If you would rather not, you can still buy and use our general educational products.
We use health information solely to:
Information you give us is used for coaching and education. It is not a clinical record, we are not a health service provider in the clinical sense, and it is not a substitute for the records held by your own doctor. Please see our Terms and Conditions for what our services are and are not.
We count how our pages are used — pages viewed, how far down a page people scroll, which buttons are clicked and how much of a video is watched — so we can fix what isn’t working. When you haven’t agreed to cookies, this counting is anonymous: nothing is stored on your device, the number that groups a single page view together exists only while that page is open, and nothing is linked to you, your email or any other visit. Our website host also counts how many times each page is sent, per hour, with no information about who asked for it.
If you choose Accept, we also use first-party cookies and local storage to remember that it’s you from page to page, to link your visit to the email you give us when you sign up, and to tell whether you watched our videos. We use that so the emails we send you are relevant — for example, not asking you to watch a video you already have.
If you choose Accept, our pages also load a tag from our advertising partner Taboola. It records that you visited, and whether you signed up, started checkout or bought and for how much, so Taboola can measure and improve our ads. Taboola may set its own cookies and handles that information under its own privacy policy. We never send health information to Taboola. We do not use the Meta (Facebook) pixel or Google advertising or analytics tags.
When you first visit, we ask whether you accept cookies. Choosing No thanks means none of the cookies in 6.2 or 6.3 are set, nothing is linked to you and nothing is shared with Taboola; only the anonymous counting in 6.1 continues. Your choice is remembered on your device for 180 days, and you can change it at any time from the Your privacy choices link at the foot of every page. You can also block or delete cookies in your browser settings.
Most of these are also kept in your browser’s local storage, which has no expiry date and stays until you clear your browsing data. Choosing No thanks or opting out deletes our visitor, source, email and visit-count entries straight away.
We share personal information only as follows:
We use third parties to run the business. Each acts on our instructions and under its own privacy obligations:
Our accountant, bookkeeper or legal advisers, where reasonably necessary and under a duty of confidentiality.
We may disclose information where required by law, court order or a lawful request from a government or regulatory body, or where we reasonably believe disclosure is necessary to prevent a serious threat to a person's life, health or safety.
If the business is sold or restructured, information may be transferred as part of that transaction. We would take reasonable steps to ensure the recipient continues to protect it under terms no less protective than this Policy.
Some of our service providers store or process data outside Australia, including in the United States and the European Union.
Before disclosing personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the APPs — normally by relying on the provider's contractual data-protection commitments. You should be aware that data protection laws in other countries may differ from those in Australia.
We hold personal information in secure, access-controlled systems. Protections include encryption in transit (HTTPS/TLS), encryption of stored credentials, database-level access controls, and restricting access to those who need it.
No system is perfectly secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security. If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme.
Where information is no longer needed and we are not required to keep it, we destroy or de-identify it.
When you subscribe, buy from us, or ask for a free resource, we may send you educational content and marketing emails.
Every marketing email contains a clear unsubscribe link. Unsubscribing takes effect immediately and stops all marketing email. You may still receive transactional messages relating to a purchase, such as a receipt or access details.
You can also opt out at any time by emailing support@silencemyears.com.
We comply with the Spam Act 2003 (Cth), including its requirements for consent, sender identification and a functional unsubscribe facility.
You may ask us to:
Email support@silencemyears.com. We will respond within a reasonable time, normally within 30 days. We may need to verify your identity first. Access is free; if a request is unusually complex we may discuss a reasonable cost with you before proceeding.
In limited circumstances we may refuse access or correction — for example where it would unreasonably affect another person's privacy. If we refuse, we will tell you why in writing and explain how to complain.
Where it is lawful and practicable, you may deal with us anonymously or under a pseudonym — for example, when asking a general question. We cannot deliver a purchased product, provide personalised coaching or process a refund without identifying information.
Our services are directed to adults and are not intended for children under 18. We do not knowingly collect personal information from a child under 18. If you believe a child has given us personal information, contact us and we will delete it.
Where the GDPR applies to you, you also have the right to object to processing, to restrict processing, to data portability, and to withdraw consent at any time without affecting the lawfulness of processing before withdrawal. You may lodge a complaint with your local supervisory authority.
Where we rely on consent to process special-category data such as health information, that consent is explicit and you may withdraw it at any time by contacting us.
Under the CCPA/CPRA you have the right to know what personal information we collect, use and disclose, to request deletion, to request correction, and to be free from discrimination for exercising those rights.
We do not sell or share personal information as those terms are defined under the CCPA. To make a request, email support@silencemyears.com.
If you think we have mishandled your personal information, please tell us first at support@silencemyears.com. We take complaints seriously and will investigate and respond, normally within 30 days.
If you are not satisfied with our response, you may complain to:
Office of the Australian Information Commissioner (OAIC)
Website: oaic.gov.au
Phone: 1300 363 992
Post: GPO Box 5218, Sydney NSW 2001
We may update this Policy from time to time. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or by notice on our website. The current version is always available on our websites.
Liam Boehm
Trading as Silence My Ears, Silence Tinnitus Now and Liam Stops Tinnitus
Australia
Email: support@silencemyears.com
Applies to residents of the United States
Last updated: 27 September 2026
Which version applies to you. This policy applies if you are located in the United States. Customers in Australia, the European Union, the United Kingdom and other regions are covered by the privacy policy for their region, also published on this website.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our websites, subscribe to our emails, purchase our products, or use our services.
It applies to:
All three are operated by Liam Boehm ("we", "us", "our"), an Australian business.
Privacy contact: support@silencemyears.com
We are not a HIPAA covered entity or business associate. Information you share with us about your tinnitus or health is not protected health information under HIPAA.
That does not mean it is unprotected. Several US state laws apply directly to it, including Washington's My Health My Data Act, Nevada SB 370, and the health-data provisions of state comprehensive privacy laws. We treat health information as sensitive and handle it accordingly. See Section 6.
We do not sell your personal information for money. We do use an advertising partner, Taboola, which receives information about your visits to our pages to measure and improve our ads. Under some state laws, including California’s, this can count as “sharing” personal information or “targeted advertising”, and you have the right to opt out. You can do that at any time with the Your privacy choices link at the foot of every page, and if your browser sends a Global Privacy Control signal we treat it as an opt-out automatically. We never share health information with Taboola or any other advertising partner.
Advertising and analytics platforms may provide aggregated or attributed campaign data. Payment processors confirm transaction outcomes.
In the past twelve months we have collected these CCPA categories: identifiers; commercial information; internet or other electronic network activity information; approximate geolocation data; and sensitive personal information (health information you voluntarily provide). We have not collected biometric information, precise geolocation, or information about criminal history.
This section serves as our Consumer Health Data Privacy Policy for the purposes of the Washington My Health My Data Act and Nevada SB 370.
Only what you voluntarily provide: information about your tinnitus and hearing, related symptoms, diagnoses you tell us about, medications and supplements you mention, and lifestyle factors relevant to a plan — diet, sleep, stress. We also collect the fact that you purchased a tinnitus-related product, which may itself constitute consumer health data.
Directly from you, through forms, surveys, coaching bookings and email. We do not infer health conditions from your browsing behaviour, and we do not buy health data from data brokers.
Solely to deliver the education and coaching you asked for, to personalise a plan, to answer your questions accurately, and — in de-identified and aggregated form — to understand which approaches help which kinds of people.
We share consumer health data only with the service providers strictly necessary to deliver the service to you — our hosting, email and scheduling providers — each under contract and acting on our instructions.
We do not sell consumer health data. We have never sold consumer health data, and we will not do so. Selling consumer health data requires a signed authorisation under Washington law, and we do not seek one.
We do not use consumer health data for advertising, and we do not upload it to any advertising platform, including as part of any custom or lookalike audience.
You have the right to confirm whether we collect, share or sell your consumer health data; to access it; to withdraw consent to its collection and sharing; and to have it deleted, including by our service providers. Email support@silencemyears.com. We respond within 45 days, extendable once by a further 45 days where reasonably necessary, and will tell you if we need the extension.
We do not operate any geofence around a healthcare facility, and we will not.
Measuring our pages. We use first-party cookies and local storage to understand how our pages are used — pages viewed, scrolling, clicks and how much of a video is watched — and to recognise you from page to page and link your visit to your email once you sign up, so our emails can be relevant to you.
Advertising. Our pages load a tag from Taboola. It records your visit and whether you signed up, started checkout or bought and for how much, so Taboola can measure and improve our ads. Taboola may set its own cookies and processes that information under its own privacy policy. We do not use the Meta (Facebook) pixel or Google advertising or analytics tags.
Your choices. Use Your privacy choices at the foot of any page to opt out. Opting out, or sending a Global Privacy Control signal, stops the Taboola tag loading and stops us linking your visits to you; after that we only count page views anonymously — nothing stored on your device, nothing linked to you. Your opt-out is remembered on your device for 180 days. You can also block or delete cookies in your browser. Our website host counts how many times each page is sent, with no information about who asked for it.
The cookies we use:
Most of these are also kept in your browser’s local storage, which has no expiry date and stays until you clear your browsing data. Choosing No thanks or opting out deletes our visitor, source, email and visit-count entries straight away.
Depending on where you live, you may have some or all of the following rights. We honour these rights for all US residents, regardless of whether your state has passed a comprehensive privacy law.
Email support@silencemyears.com with the request and the email address you use with us. We will verify your identity, normally by confirming details we already hold. We respond within 45 days, extendable once by a further 45 days where reasonably necessary.
You may use an authorised agent. We will require written proof of authorisation and may still ask you to verify your identity directly.
California residents may also request the specific pieces of personal information we hold and the categories of sources, purposes and third parties involved. Those categories are set out in Sections 3, 4 and 8 above. California's "Shine the Light" law does not apply to us because we do not disclose personal information to third parties for their own direct marketing purposes.
We hold personal information in secure, access-controlled systems. Protections include encryption in transit (HTTPS/TLS), encryption of stored credentials, database-level access controls, and limiting access to those who need it.
No system is perfectly secure. We cannot guarantee absolute security. Where a breach occurs that triggers notification obligations under applicable state law, we will notify affected individuals and regulators as required.
Every marketing email includes an unsubscribe link, honoured promptly, in compliance with the CAN-SPAM Act. You may still receive transactional messages relating to a purchase, such as receipts and access details. You can also opt out by emailing support@silencemyears.com.
Our services are directed to adults and not intended for anyone under 18. We do not knowingly collect personal information from children under 13, consistent with COPPA, or from minors under 16 for sale or sharing. If you believe a child has given us information, contact us and we will delete it.
We are an Australian business. Information you provide is transferred to and processed in Australia, the United States and the European Union, depending on the provider. By using the Services you understand that your information will be processed outside the United States, where privacy laws may differ.
We may update this Policy. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or website notice. The current version is always available on our websites.
Liam Boehm
Trading as Silence My Ears, Silence Tinnitus Now and Liam Stops Tinnitus
Australia
Email: support@silencemyears.com
If you have a concern we have not resolved, you may contact your state attorney general's office.
Applies to individuals in the EU, EEA, Switzerland and the United Kingdom Last updated: 27 September 2026
Which version applies to you. This policy applies if you are in the EU, EEA, Switzerland or the UK. Individuals elsewhere are covered by the privacy policy for their region, also published on this website.
The data controller for the personal data described in this policy is:
Liam Boehm Trading as Silence My Ears (silencemyears.com), Silence Tinnitus Now (silencetinnitusnow.com) and Liam Stops Tinnitus (liamstopstinnitus.com) Australia
Email for all data protection matters: support@silencemyears.com
This policy explains what personal data we collect, why, on what legal basis, who we share it with, how long we keep it, and what rights you have. It is written to satisfy Articles 13 and 14 of the GDPR and UK GDPR.
Technical data (IP address, browser, operating system, device type, screen size, language, referring site); usage data (pages viewed, time on page, scroll depth, clicks, video watch time and depth reached, form interactions); marketing data (campaign, ad or link that brought you to us, including UTM parameters and click identifiers); and email engagement (delivery, opens, link clicks).
Aggregated or attributed campaign data from advertising and analytics platforms, and transaction outcomes from payment processors.
Where we rely on legitimate interests, we have assessed that our interest in running, securing and improving the business does not override your rights and freedoms. You may object at any time — see Section 9.
This is the most sensitive data we handle and it is treated separately.
We process health data only where you voluntarily provide it and have given explicit consent under Article 9(2)(a) — for example by completing an intake questionnaire, booking coaching, replying to a survey, or telling us about your situation by email.
You are never obliged to share it. If you would rather not, you can still buy and use our general educational products.
Solely to prepare and personalise a plan for you, to answer your questions accurately, and — in de-identified, aggregated form — to understand which approaches help which kinds of people.
You may withdraw consent at any time by emailing support@silencemyears.com. Withdrawal does not affect the lawfulness of processing before withdrawal. If you withdraw consent we will delete your health data unless we are legally required to retain it, and we may no longer be able to provide personalised coaching.
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing, and we do not carry out profiling of that kind. Any plan we produce is prepared or reviewed by a person.
We measure how our pages are used — pages viewed, scrolling, clicks and how much of a video is watched — to fix and improve the site. Unless you consent to cookies, this measurement is anonymous: nothing is stored on or read from your device, the identifier that groups one page view together exists only while that page is open, and the data is never linked to you, never combined with other data about you, never used for advertising and never shared with anyone. Our website host also counts how many times each page is sent, per hour, with nothing about who asked. Our legal basis is our legitimate interest in running and improving our website (Article 6(1)(f) GDPR). Individual anonymous records are deleted after 90 days; after that we keep only daily and hourly totals, for no more than 25 months.
If you choose Accept, we use first-party cookies and local storage to recognise your visit from page to page, link it to the email you give us when you sign up, and tell whether you watched our videos, so our emails are relevant to you. Our pages also load a tag from our advertising partner Taboola, which records your visit and whether you signed up, started checkout or bought and for how much, so Taboola can measure and improve our ads. Taboola may set its own cookies and processes this data under its own privacy policy. Our legal basis for all of this is your consent (Article 6(1)(a) GDPR, and the ePrivacy rules on cookies). We never send health data to Taboola. We do not use the Meta (Facebook) pixel or Google advertising or analytics tags.
Nothing in 6.2 happens until you choose Accept. No thanks leaves only the anonymous measurement in 6.1. You can withdraw or give consent at any time, as easily as you gave it, from the Your privacy choices link at the foot of every page. Your choice is remembered on your device for 180 days.
Most of these are also kept in your browser’s local storage, which has no expiry date and stays until you clear your browsing data. Choosing No thanks or opting out deletes our visitor, source, email and visit-count entries straight away.
We do not sell personal data.
We are established in Australia, and some of our processors operate in the United States and elsewhere. Your personal data is therefore transferred outside the EEA and the UK.
Where we transfer personal data outside the EEA or UK, we rely on one or more of the following safeguards:
You may request a copy of the safeguards we rely on by emailing support@silencemyears.com.
Under the GDPR and UK GDPR you have the right to:
Email support@silencemyears.com. We respond within one month, extendable by a further two months for complex requests, and we will tell you within the first month if we need the extension. There is no charge unless a request is manifestly unfounded or excessive. We may need to verify your identity first.
We hold personal data in secure, access-controlled systems, with encryption in transit (HTTPS/TLS), encryption of stored credentials, database-level access controls, and access limited to those who need it.
No system is perfectly secure. Where a personal data breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours where required, and notify you without undue delay where the risk is high.
Marketing email is sent on the basis of your consent, or on the soft opt-in basis where you have bought from us and we are marketing similar products. Every message contains an unsubscribe link, honoured promptly. You may object to direct marketing at any time, and we will stop.
Our services are directed to adults and not intended for anyone under 18. We do not knowingly process the data of children. If you believe a child has given us data, contact us and we will delete it.
If you are unhappy with how we have handled your personal data, please tell us first at support@silencemyears.com — we take it seriously and would rather fix it.
You also have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or the place of the alleged infringement:
We may update this policy. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or website notice. The current version is always available on our websites.
Liam Boehm
Trading as Silence My Ears, Silence Tinnitus Now and Liam Stops Tinnitus
Australia
Email: support@silencemyears.com
Applies to individuals outside Australia, the United States, the EU/EEA, Switzerland and the United Kingdom Including Asia-Pacific, Canada, the Middle East, Africa and South America Last updated: 27 September 2026
Which version applies to you. This policy applies if you are located outside Australia, the United States, the EU, the EEA, Switzerland and the United Kingdom. Individuals in those regions are covered by the privacy policy for their region, also published on this website.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our websites, subscribe to our emails, purchase our products, or use our services.
It applies to:
All three are operated by Liam Boehm ("we", "us", "our"), an Australian business.
Privacy contact: support@silencemyears.com
We are based in Australia and handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Because our customers are spread across many countries, we apply that standard as a baseline everywhere, and we comply with any additional obligation imposed by the law of your country. Where the law where you live gives you a stronger right than this policy describes, that stronger right applies.
Laws that may apply to you depending on where you live include:
This list is illustrative, not exhaustive.
Technical data (IP address, browser, operating system, device type, screen size, language, referring site); usage data (pages viewed, time on page, scroll depth, clicks, video watch time and depth reached, form interactions); marketing data (the campaign, ad or link that brought you to us, including UTM parameters); and email engagement (delivery, opens and link clicks).
Aggregated or attributed campaign data from advertising and analytics platforms, and transaction outcomes from payment providers.
We do not sell your personal information.
Where the law of your country requires consent for any of the above, we obtain it — and where you have given consent, you may withdraw it at any time by contacting us.
Most privacy laws treat health information as a special or sensitive category requiring stronger protection. We treat it that way for everyone.
We collect health information only where you voluntarily provide it. You are never obliged to share it. If you would rather not, you can still buy and use our general educational products.
Solely to prepare and personalise a plan for you, answer your questions accurately, and — in de-identified, aggregated form — understand which approaches help which kinds of people.
Information you give us is used for coaching and education. It is not a clinical record and does not replace records held by your own doctor.
Measuring our pages. We use first-party cookies and local storage to understand how our pages are used — pages viewed, scrolling, clicks and how much of a video is watched — and to recognise you from page to page and link your visit to your email once you sign up, so our emails can be relevant to you.
Advertising. Our pages load a tag from Taboola. It records your visit and whether you signed up, started checkout or bought and for how much, so Taboola can measure and improve our ads. Taboola may set its own cookies and processes that information under its own privacy policy. We do not use the Meta (Facebook) pixel or Google advertising or analytics tags.
Your choices. Use Your privacy choices at the foot of any page to opt out. Opting out, or sending a Global Privacy Control signal, stops the Taboola tag loading and stops us linking your visits to you; after that we only count page views anonymously — nothing stored on your device, nothing linked to you. Your choice is remembered on your device for 180 days. Where the law of your country requires us to ask before setting cookies, we ask first, and nothing but anonymous counting happens until you choose Accept. Our website host counts how many times each page is sent, with no information about who asked for it.
The cookies we use:
Most of these are also kept in your browser’s local storage, which has no expiry date and stays until you clear your browsing data. Choosing No thanks or opting out deletes our visitor, source, email and visit-count entries straight away.
We are based in Australia. Our service providers operate in Australia, the United States, the European Union and elsewhere. Your personal information will therefore be transferred to, stored in and processed in countries other than your own, including Australia.
Before disclosing personal information across a border we take reasonable steps to ensure the recipient handles it consistently with the standard in this policy, normally through contractual data-protection commitments with each provider. Where the law of your country requires your consent to a cross-border transfer, your use of the Services and provision of your information constitutes that consent, and you may withdraw it by contacting us — though we may then be unable to provide the Services.
You should be aware that data protection laws in the countries listed above may differ from those in your own.
We hold personal information in secure, access-controlled systems, with encryption in transit (HTTPS/TLS), encryption of stored credentials, database-level access controls, and access limited to those who need it.
No system is perfectly secure. Where a breach occurs that is likely to cause serious harm, we will notify affected individuals and any regulator required by the applicable law.
Retention: marketing contact details until you unsubscribe or ask for deletion; transaction records at least seven years for tax and accounting; health and coaching information for as long as needed to deliver the service and a reasonable period after, then deleted or de-identified; analytics data normally de-identified or aggregated after 26 months.
Wherever you live, you may ask us to:
Depending on your country you may also have rights to data portability, to object to or restrict certain processing, and to complain to a national regulator. We honour those rights where they apply to you, and we will not discriminate against you for exercising them.
Email support@silencemyears.com. We respond within a reasonable time and in any event within 30 days, or sooner where your local law requires. We may need to verify your identity first. There is no charge unless a request is manifestly unfounded or excessive, in which case we will discuss any reasonable cost with you before proceeding.
Every marketing email contains a clear unsubscribe link, honoured promptly. You may still receive transactional messages relating to a purchase, such as receipts and access details. You may also opt out at any time by emailing support@silencemyears.com.
Where lawful and practicable you may deal with us anonymously or under a pseudonym — for example when asking a general question. We cannot deliver a purchased product, provide personalised coaching or process a refund without identifying information.
Our services are directed to adults and not intended for anyone under 18, or the age of majority in your country if higher. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
If you think we have mishandled your personal information, please tell us first at support@silencemyears.com. We take complaints seriously and will investigate and respond, normally within 30 days.
If you are not satisfied, you may complain to the data protection or privacy regulator in your country. If your country has no such regulator, you may complain to the Australian regulator, since we are based in Australia:
Office of the Australian Information Commissioner (OAIC) Website: oaic.gov.au · Phone: +61 1300 363 992 · Post: GPO Box 5218, Sydney NSW 2001, Australia
We may update this policy. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or website notice. The current version is always available on our websites.
Liam Boehm
Trading as Silence My Ears, Silence Tinnitus Now and Liam Stops Tinnitus
Australia
Email: support@silencemyears.com