Last updated: 28 October 2026 (edited 29 October 2026)
These Terms and Conditions ("Terms") govern your access to and use of the websites, digital products, courses, coaching, consultations, downloadable materials, email content and any other services (together, the "Services") offered by:
All three are operated by Liam Boehm ("we", "us", "our").
Where these Terms refer to "the business", "we" or "us", they apply equally to all three brands above unless stated otherwise.
By accessing either website, subscribing to our emails, purchasing a product, or booking a coaching session, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
For any question about these Terms, your order, or your account:
Email: support@silencemyears.com
We aim to respond to all enquiries within two business days.
You must be at least 18 years old and capable of forming a legally binding contract to purchase from us or use the Services. By using the Services you represent that you meet these requirements.
If you are under 18, you may only use the Services with the involvement and consent of a parent or guardian, and any purchase must be made by that adult.
This section matters more than any other in these Terms. Please read it carefully.
The Services are educational and coaching services. We share research, frameworks, lifestyle strategies, nutritional information, nervous-system techniques and structured protocols intended to help you understand tinnitus and make informed decisions about your own health and habits.
We are not doctors, audiologists, ENT specialists, psychologists, dietitians or registered health practitioners of any kind. Liam Boehm is not a registered health practitioner under the Health Practitioner Regulation National Law.
Nothing provided through the Services is:
You should consult your general practitioner, audiologist, ENT specialist or other qualified health professional:
Tinnitus can sometimes be a sign of a condition that needs proper medical investigation. Please seek prompt assessment from a doctor or audiologist — do not rely on our Content — if you experience any of the following:
If you are experiencing a medical emergency, call 000 (in Australia) or your local emergency number immediately.
Tinnitus can be genuinely distressing. If you are experiencing significant distress, hopelessness, or thoughts of harming yourself, please speak to your doctor or contact a crisis support service. In Australia, Lifeline is 13 11 14 and Beyond Blue is 1300 22 4636, both available 24 hours. Our Services are not a substitute for professional mental health care.
We are proud of the results many of our customers achieve, and we work hard to give you the best possible information. However:
We do not and cannot guarantee any particular result.
Any testimonials, reviews, case studies, before-and-after descriptions or results shared by customers reflect that individual's personal experience only. They are not typical, not average, and not a prediction of what you will experience. We do not pay for testimonials, and we present them as given to us, but they remain individual experiences.
Any statement about what may be possible is a forward-looking statement reflecting our opinion and current understanding. It is not a guarantee.
By using the Services, you agree that:
All prices are shown at the point of purchase and are in the currency stated on the checkout page. Prices may change at any time, but a change will never affect an order you have already completed, except for the free calls described under "Discounts and later price changes" below.
Payment is processed by third-party payment providers. We do not store your full card details on our systems. Your purchase is also subject to the terms and privacy policy of the relevant payment provider.
A contract is formed when we send you confirmation of your order or give you access to the product, whichever happens first. We may decline or cancel an order and issue a full refund at our discretion, including where we suspect fraud or an error in pricing.
Where a product is sold on a recurring basis, this will be stated clearly before you buy. You may cancel a recurring plan at any time by emailing support@silencemyears.com or using any cancellation link provided. Cancellation stops future billing; it does not automatically refund amounts already charged, except as required by law or under our guarantee below.
Digital Products are delivered electronically, usually immediately or within a few minutes of purchase. It is your responsibility to give a working email address and to check your spam or promotions folder. If you have not received access, contact us and we will resolve it.
We offer a 60-day, no-questions-asked money-back guarantee on our core paid Digital Products. If your purchase includes a private coaching call, the guarantee lasts 60 days from purchase or until your first call takes place, whichever comes first.
The guarantee applies to our core paid Digital Products. Where a product, coaching package or service is excluded from the guarantee, or offered on different terms, that will be stated clearly on the sales page before you buy.
The guarantee is offered in good faith. We reserve the right to decline a refund, and to refuse future purchases, where we reasonably believe the guarantee is being abused — for example, repeated purchase-and-refund cycles of the same product by the same person.
This guarantee is a voluntary commitment we choose to offer. It sits on top of, and does not replace or limit, your rights under the Australian Consumer Law or any other law. See section 9.
Some products can be paid for in instalments instead of in full. The amount of each payment, and when it is taken, is shown on the sales page and at checkout before you pay. Payment plans are paid by card.
Nothing in this section limits your rights under section 9.
No refund once a coaching call has taken place. The guarantee lasts 60 days from purchase or until your first private coaching call takes place, whichever comes first. A coaching call is one-to-one time set aside personally for you, and that time cannot be given back once it has been used. Once your first call has taken place, the purchase can no longer be refunded in full or in part, including the full price of the Silence System or the Echolight System, any calls you have not yet used, and every instalment of a payment plan. This does not limit any right you have under applicable law.
Cancelling a payment plan. You can cancel a payment plan at any time, including after a call has taken place, by emailing support@silencemyears.com from the email address you used to purchase. Cancelling stops all future instalments and ends your access to the course, exactly as a full refund would. If you cancel after a call has taken place, the payments you have already made are not refunded. If you cancel before any call has taken place and within 60 days of purchase, the payments already made can be refunded under this guarantee.
Discounts and later price changes. Prices can change, and from time to time we may run a sale or offer a discount. If a purchase that includes coaching calls is offered at a lower price within six months of the date you bought it, and you paid more for the same purchase, the difference is not refunded. Instead, it is made up with additional free coaching calls: every full US$150 of the difference gives you one free call. Only full US$150s count, so a difference of less than US$150 (even US$149) does not give a free call, and any amount left over after the full US$150s is not given as a call, as extra call time or as a refund. For example, a difference of US$150 to US$299 gives you one free call, and a difference of US$300 to US$449 gives you two. A sale or price reduction more than six months after your purchase does not give free calls. To arrange your free calls, email support@silencemyears.com. This does not change the guarantee described above.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
Our services come with guarantees that cannot be excluded under the ACL, including guarantees that services will be supplied with due care and skill and will be reasonably fit for the purpose you told us about.
For a major failure with a service, you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the problem rectified in a reasonable time, and if this is not done, to cancel the contract and obtain a refund for the unused portion.
To the maximum extent permitted by law, and where we are permitted to limit our liability for breach of a consumer guarantee, our liability is limited at our option to:
All Content is owned by Liam Boehm or licensed to us, and is protected by Australian and international copyright and other intellectual property laws. Our brand names, logos and trade marks remain our property.
When you purchase a Digital Product, we grant you a personal, non-exclusive, non-transferable, revocable licence to access and use that Content for your own personal, non-commercial use.
You must not:
Breach of this section entitles us to terminate your access immediately without refund, in addition to any other remedy available to us.
You agree not to:
We may suspend or terminate your access immediately if you breach this section.
Where you purchase Coaching or a personalised plan:
When you provide your email address, you consent to receiving educational content, updates and marketing communications from us. Every email includes an unsubscribe link, and you can opt out at any time. We handle your details in accordance with our Privacy Policy and the Spam Act 2003 (Cth).
This website and our Services are not affiliated with, endorsed by, sponsored by, or administered by Meta Platforms, Inc. (Facebook, Instagram, WhatsApp), Google LLC, YouTube, TikTok, Snap Inc., X Corp., or any other social media, search or advertising platform. All trade marks and brand names referenced are the property of their respective owners, and any reference is descriptive only.
The Services may link to third-party websites, studies, tools or products. We provide those links for information only. We do not control and are not responsible for the content, accuracy, availability, products or privacy practices of any third party.
We rely on third-party providers for hosting, payments, email delivery, video hosting and analytics. Their availability and performance is outside our control.
We aim to keep the Services available and working, but we do not warrant uninterrupted or error-free access. Access may be interrupted for maintenance, upgrades, third-party outages, or events outside our reasonable control. We may modify, suspend or discontinue any part of the Services at any time. Where we permanently withdraw a Digital Product you have paid for and you lose access as a result, we will provide a reasonable alternative or a pro-rata refund.
This section is subject to section 9 and does not limit any right you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
To the maximum extent permitted by law:
Nothing in these Terms excludes liability for fraud, or for death or personal injury caused by our negligence, to the extent such exclusion is not permitted by law.
You agree to indemnify and hold harmless Liam Boehm and our contractors and agents from any claim, loss, liability, damage, cost or expense (including reasonable legal costs) arising out of or in connection with:
This clause does not apply to the extent the claim arises from our own breach or negligence.
You may stop using the Services at any time.
We may suspend or terminate your access, without refund, where you materially breach these Terms, where your use poses a legal or security risk, or where required by law. Where reasonable and lawful, we will notify you first.
Sections that by their nature should survive termination — including intellectual property, limitation of liability, indemnity and governing law — continue to apply.
We handle your personal information in accordance with our Privacy Policy, which forms part of these Terms. Please read it at https://silencemyears.com/privacy-policy.
We may update these Terms from time to time. When we make material changes we will update the "Last updated" date at the top and, where appropriate, notify you by email or by a notice on the website. Changes apply from the date they are published. Your continued use of the Services after that date means you accept the revised Terms. The version that applies to a purchase is the version in force at the time of that purchase.
These Terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.
If you have a problem, please contact us at support@silencemyears.com before taking any other step. Most issues are resolved quickly and informally, and we would always rather fix something than argue about it.
If we cannot resolve a dispute within 30 days of you raising it in writing, either of us may refer the matter to mediation, or to the relevant consumer affairs body in your state or territory, before commencing proceedings. Nothing in this section prevents either party from seeking urgent injunctive relief.
Liam Boehm
Australia
Email: support@silencemyears.com
By using our websites or purchasing our products, you acknowledge that you have read, understood and agree to these Terms and Conditions.
Applies to customers located in the United States
Last updated: 28 October 2026 (edited 29 October 2026)
Which version applies to you. These Terms apply if you are located in the United States at the time of purchase. Customers in Australia, the European Union, the United Kingdom and other regions are subject to the version for their region, available at https://silencemyears.com/terms-and-conditions.
These Terms and Conditions ("Terms") govern your access to and use of the websites, digital products, courses, coaching, consultations, downloadable materials, email content and any other services (together, the "Services") offered by:
All three are operated by Liam Boehm ("we", "us", "our").
By accessing either website, subscribing to our emails, purchasing a product, or booking a coaching session, you agree to these Terms. These Terms contain a binding arbitration provision and a class action waiver in Section 21, which affect your legal rights. Please read them.
Contact: support@silencemyears.com
You must be at least 18 years old and able to form a binding contract. By using the Services you represent that you meet these requirements and that you are not barred from receiving services under applicable US law.
The Services are educational and coaching services. We share research, frameworks, lifestyle strategies, nutritional information, nervous-system techniques and structured protocols to help you understand tinnitus and make informed decisions about your own health.
We are not physicians, audiologists, otolaryngologists, psychologists, dietitians, or licensed healthcare providers of any kind, in any US state or territory. Liam Boehm holds no US medical, clinical or health license.
Nothing provided through the Services is:
No physician-patient relationship, and no provider-patient relationship of any kind, is created by your use of the Services.
Our products and statements have not been evaluated by the U.S. Food and Drug Administration. Nothing we offer is intended to diagnose, treat, cure or prevent any disease.
We are not a HIPAA covered entity or business associate, and information you share with us is not protected health information under HIPAA. We nonetheless protect health information you share with us as described in our Privacy Policy, and several US state laws — including Washington's My Health My Data Act — do apply to it.
Consult your physician, audiologist or other licensed provider before starting any programme, protocol, dietary change, supplement or exercise we describe; before changing any prescribed medication — never stop or alter prescribed medication based on our content; if you are pregnant, nursing, under 18, or managing any existing condition; and if any symptom worsens or a new symptom appears.
Do not rely on our content — seek evaluation from a physician or audiologist promptly if you experience:
If you are experiencing a medical emergency, call 911 immediately.
Tinnitus can be genuinely distressing. If you are experiencing significant distress or thoughts of harming yourself, contact your physician or the 988 Suicide & Crisis Lifeline (call or text 988), available 24 hours. Our Services are not a substitute for professional mental health care.
We do not and cannot guarantee any particular result.
In accordance with the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 C.F.R. Part 255):
Any statement about what may be possible reflects our opinion and current understanding. It is a forward-looking statement, not a guarantee, and is not a representation of typical results.
Prices are displayed at checkout in the stated currency and may change at any time, though a change never affects a completed order, except for the free calls described under "Discounts and later price changes" below.
Payment is processed by third-party providers. We do not store full card numbers.
Sales tax. Prices exclude any applicable state or local sales or use tax unless stated. Where we are required to collect tax, it is added at checkout. Where we are not, you may be responsible for remitting applicable use tax in your jurisdiction.
Order acceptance. A contract forms when we confirm your order or grant access, whichever is first. We may decline or cancel an order and refund it in full at our discretion, including for suspected fraud or pricing error.
Subscriptions. Where a product is sold on a recurring basis, this is stated clearly before purchase, including the amount and billing interval. You may cancel at any time by emailing support@silencemyears.com or using any cancellation link provided. Cancellation stops future billing but does not automatically refund charges already made, except under our guarantee or as required by law. This complies with our obligations under applicable automatic-renewal laws, including California's Automatic Renewal Law.
Delivery. Digital products are delivered electronically, usually within minutes. Provide a working email address and check your spam folder. If access does not arrive, contact us and we will fix it.
We offer a 60-day, no-questions-asked money-back guarantee on our core paid digital products. If your purchase includes a private coaching call, the guarantee lasts 60 days from purchase or until your first call takes place, whichever comes first.
Where a product, coaching package or service is excluded from the guarantee, or offered on different terms, that is stated clearly on the sales page before purchase.
Fair use. We may decline a refund, and decline future sales, where we reasonably believe the guarantee is being abused — for example repeated purchase-and-refund cycles of the same product.
This guarantee is a voluntary commitment. It does not limit any right you have under applicable law.
No refund once a coaching call has taken place. The guarantee lasts 60 days from purchase or until your first private coaching call takes place, whichever comes first. A coaching call is one-to-one time set aside personally for you, and that time cannot be given back once it has been used. Once your first call has taken place, the purchase can no longer be refunded in full or in part, including the full price of the Silence System or the Echolight System, any calls you have not yet used, and every instalment of a payment plan. This does not limit any right you have under applicable law.
Cancelling a payment plan. You can cancel a payment plan at any time, including after a call has taken place, by emailing support@silencemyears.com from the email address you used to purchase. Cancelling stops all future instalments and ends your access to the course, exactly as a full refund would. If you cancel after a call has taken place, the payments you have already made are not refunded. If you cancel before any call has taken place and within 60 days of purchase, the payments already made can be refunded under this guarantee.
Discounts and later price changes. Prices can change, and from time to time we may run a sale or offer a discount. If a purchase that includes coaching calls is offered at a lower price within six months of the date you bought it, and you paid more for the same purchase, the difference is not refunded. Instead, it is made up with additional free coaching calls: every full US$150 of the difference gives you one free call. Only full US$150s count, so a difference of less than US$150 (even US$149) does not give a free call, and any amount left over after the full US$150s is not given as a call, as extra call time or as a refund. For example, a difference of US$150 to US$299 gives you one free call, and a difference of US$300 to US$449 gives you two. A sale or price reduction more than six months after your purchase does not give free calls. To arrange your free calls, email support@silencemyears.com. This does not change the guarantee described above.
All content is owned by Liam Boehm or licensed to us and protected by United States and international copyright, trademark and other laws.
On purchase we grant you a personal, non-exclusive, non-transferable, revocable licence to access and use that content for your own personal, non-commercial use.
You must not: copy, republish, upload, post, transmit or distribute content except as expressly permitted; share, sell, sublicense, rent or give away your credentials or the content; record or re-upload any video or audio; use any content to build a competing product or service; remove any proprietary notice; or scrape content by automated means.
Breach entitles us to terminate access immediately without refund, in addition to any other remedy.
DMCA. If you believe content on our sites infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to support@silencemyears.com.
You agree not to use the Services unlawfully; impersonate any person; harass, abuse, threaten or defame anyone including our staff and other customers; transmit malware; attempt unauthorised access to our systems or another user's account; interfere with the Services; or commercially exploit the Services without written permission.
Any plan we produce is based solely on the information you provide. It is not a clinical assessment; no examination or testing has been performed. You remain responsible for discussing it with your own licensed providers. Sessions must be attended as scheduled; please give at least 24 hours' notice to reschedule. Sessions missed without notice may be forfeited. Coaching creates no provider-patient relationship and no duty of clinical care.
By providing your email address you consent to receive educational content, updates and marketing from us. Every marketing email includes an unsubscribe link and we honour opt-outs promptly, in compliance with the CAN-SPAM Act of 2003. See our Privacy Policy for details.
This website and our Services are not affiliated with, endorsed by, sponsored by, or administered by Meta Platforms, Inc. (Facebook, Instagram, WhatsApp), Google LLC, YouTube, TikTok, Snap Inc., X Corp., or any other social media, search or advertising platform. All trademarks referenced are the property of their respective owners; any reference is descriptive only.
The Services may link to third-party websites, studies, tools or products, provided for information only. We do not control and are not responsible for their content, accuracy, availability, products or privacy practices. We rely on third parties for hosting, payments, email delivery, video hosting and analytics, whose availability is outside our control.
We aim to keep the Services available but do not warrant uninterrupted or error-free access. Access may be interrupted for maintenance, upgrades, third-party outages or events outside our reasonable control. We may modify, suspend or discontinue any part of the Services. Where we permanently withdraw a product you paid for and you lose access, we will provide a reasonable alternative or a pro-rata refund.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
We do not warrant that the content is complete, current, accurate or suitable for your circumstances. Research evolves and reasonable practitioners disagree.
Some states do not allow the exclusion of certain implied warranties, so some of the above may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY LAW:
Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above may not apply to you. Nothing here limits liability for fraud, or for death or personal injury caused by our gross negligence or wilful misconduct, where such limitation is prohibited by law.
You agree to indemnify, defend and hold harmless Liam Boehm and our contractors and agents from any claim, loss, liability, damage, cost or expense (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Services, your violation of any law or third-party right, or any decision you make about your health, including any decision to act or not act on any part of the content. This does not apply to the extent the claim arises from our own gross negligence or wilful misconduct.
You may stop using the Services at any time. We may suspend or terminate your access, without refund, for material breach, where your use poses a legal or security risk, or where required by law. Sections that by their nature survive termination — intellectual property, warranty disclaimers, limitation of liability, indemnification, arbitration and governing law — continue to apply.
We handle your personal information in accordance with our US Privacy Policy, which forms part of these Terms: https://silencemyears.com/privacy-policy.
We may update these Terms. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or website notice. Changes apply from publication. The version applying to a purchase is the version in force at the time of that purchase.
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 21.
Nothing in this section deprives you of the protection of any mandatory consumer-protection provision of the law of the US state in which you reside.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
Before starting arbitration, you agree to contact us at support@silencemyears.com and give us 30 days to resolve the matter informally. Most issues are resolved quickly, and we would always rather fix something than argue about it.
If we cannot resolve the dispute informally, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.
Arbitration will be conducted by a single arbitrator. Where the claim is for $25,000 or less, it may be conducted by documents only, by telephone, or by video, at your election. Any in-person hearing will take place in the federal judicial district in which you reside, or another mutually agreed location.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.
Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property rights. Nothing in this section prevents you from reporting a concern to a government agency.
You may opt out of this arbitration agreement and class action waiver by emailing support@silencemyears.com within 30 days of your first purchase, stating your name, the email address used, and that you opt out of arbitration. Opting out does not affect any other part of these Terms, and will not affect your ability to purchase from us.
If the class action waiver is found unenforceable as to a particular claim, that claim shall proceed in court and the remainder of this section continues to apply to all other claims.
Liam Boehm
Email: support@silencemyears.com
By using our websites or purchasing our products, you acknowledge that you have read, understood and agree to these Terms, including the arbitration provision and class action waiver in Section 21.
Applies to customers located in the United States
Last updated: 28 October 2026 (edited 29 October 2026)
Which version applies to you. These Terms apply if you are located in the United States at the time of purchase. Customers in Australia, the European Union, the United Kingdom and other regions are subject to the version for their region, available at https://silencemyears.com/terms-and-conditions.
These Terms and Conditions ("Terms") govern your access to and use of the websites, digital products, courses, coaching, consultations, downloadable materials, email content and any other services (together, the "Services") offered by:
All three are operated by Liam Boehm ("we", "us", "our").
By accessing either website, subscribing to our emails, purchasing a product, or booking a coaching session, you agree to these Terms. These Terms contain a binding arbitration provision and a class action waiver in Section 21, which affect your legal rights. Please read them.
Contact: support@silencemyears.com
You must be at least 18 years old and able to form a binding contract. By using the Services you represent that you meet these requirements and that you are not barred from receiving services under applicable US law.
The Services are educational and coaching services. We share research, frameworks, lifestyle strategies, nutritional information, nervous-system techniques and structured protocols to help you understand tinnitus and make informed decisions about your own health.
We are not physicians, audiologists, otolaryngologists, psychologists, dietitians, or licensed healthcare providers of any kind, in any US state or territory. Liam Boehm holds no US medical, clinical or health license.
Nothing provided through the Services is:
No physician-patient relationship, and no provider-patient relationship of any kind, is created by your use of the Services.
Our products and statements have not been evaluated by the U.S. Food and Drug Administration. Nothing we offer is intended to diagnose, treat, cure or prevent any disease.
We are not a HIPAA covered entity or business associate, and information you share with us is not protected health information under HIPAA. We nonetheless protect health information you share with us as described in our Privacy Policy, and several US state laws — including Washington's My Health My Data Act — do apply to it.
Consult your physician, audiologist or other licensed provider before starting any programme, protocol, dietary change, supplement or exercise we describe; before changing any prescribed medication — never stop or alter prescribed medication based on our content; if you are pregnant, nursing, under 18, or managing any existing condition; and if any symptom worsens or a new symptom appears.
Do not rely on our content — seek evaluation from a physician or audiologist promptly if you experience:
If you are experiencing a medical emergency, call 911 immediately.
Tinnitus can be genuinely distressing. If you are experiencing significant distress or thoughts of harming yourself, contact your physician or the 988 Suicide & Crisis Lifeline (call or text 988), available 24 hours. Our Services are not a substitute for professional mental health care.
We do not and cannot guarantee any particular result.
In accordance with the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 C.F.R. Part 255):
Any statement about what may be possible reflects our opinion and current understanding. It is a forward-looking statement, not a guarantee, and is not a representation of typical results.
Prices are displayed at checkout in the stated currency and may change at any time, though a change never affects a completed order, except for the free calls described under "Discounts and later price changes" below.
Payment is processed by third-party providers. We do not store full card numbers.
Sales tax. Prices exclude any applicable state or local sales or use tax unless stated. Where we are required to collect tax, it is added at checkout. Where we are not, you may be responsible for remitting applicable use tax in your jurisdiction.
Order acceptance. A contract forms when we confirm your order or grant access, whichever is first. We may decline or cancel an order and refund it in full at our discretion, including for suspected fraud or pricing error.
Subscriptions. Where a product is sold on a recurring basis, this is stated clearly before purchase, including the amount and billing interval. You may cancel at any time by emailing support@silencemyears.com or using any cancellation link provided. Cancellation stops future billing but does not automatically refund charges already made, except under our guarantee or as required by law. This complies with our obligations under applicable automatic-renewal laws, including California's Automatic Renewal Law.
Delivery. Digital products are delivered electronically, usually within minutes. Provide a working email address and check your spam folder. If access does not arrive, contact us and we will fix it.
We offer a 60-day, no-questions-asked money-back guarantee on our core paid digital products. If your purchase includes a private coaching call, the guarantee lasts 60 days from purchase or until your first call takes place, whichever comes first.
Where a product, coaching package or service is excluded from the guarantee, or offered on different terms, that is stated clearly on the sales page before purchase.
Fair use. We may decline a refund, and decline future sales, where we reasonably believe the guarantee is being abused — for example repeated purchase-and-refund cycles of the same product.
This guarantee is a voluntary commitment. It does not limit any right you have under applicable law.
No refund once a coaching call has taken place. The guarantee lasts 60 days from purchase or until your first private coaching call takes place, whichever comes first. A coaching call is one-to-one time set aside personally for you, and that time cannot be given back once it has been used. Once your first call has taken place, the purchase can no longer be refunded in full or in part, including the full price of the Silence System or the Echolight System, any calls you have not yet used, and every instalment of a payment plan. This does not limit any right you have under applicable law.
Cancelling a payment plan. You can cancel a payment plan at any time, including after a call has taken place, by emailing support@silencemyears.com from the email address you used to purchase. Cancelling stops all future instalments and ends your access to the course, exactly as a full refund would. If you cancel after a call has taken place, the payments you have already made are not refunded. If you cancel before any call has taken place and within 60 days of purchase, the payments already made can be refunded under this guarantee.
Discounts and later price changes. Prices can change, and from time to time we may run a sale or offer a discount. If a purchase that includes coaching calls is offered at a lower price within six months of the date you bought it, and you paid more for the same purchase, the difference is not refunded. Instead, it is made up with additional free coaching calls: every full US$150 of the difference gives you one free call. Only full US$150s count, so a difference of less than US$150 (even US$149) does not give a free call, and any amount left over after the full US$150s is not given as a call, as extra call time or as a refund. For example, a difference of US$150 to US$299 gives you one free call, and a difference of US$300 to US$449 gives you two. A sale or price reduction more than six months after your purchase does not give free calls. To arrange your free calls, email support@silencemyears.com. This does not change the guarantee described above.
All content is owned by Liam Boehm or licensed to us and protected by United States and international copyright, trademark and other laws.
On purchase we grant you a personal, non-exclusive, non-transferable, revocable licence to access and use that content for your own personal, non-commercial use.
You must not: copy, republish, upload, post, transmit or distribute content except as expressly permitted; share, sell, sublicense, rent or give away your credentials or the content; record or re-upload any video or audio; use any content to build a competing product or service; remove any proprietary notice; or scrape content by automated means.
Breach entitles us to terminate access immediately without refund, in addition to any other remedy.
DMCA. If you believe content on our sites infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to support@silencemyears.com.
You agree not to use the Services unlawfully; impersonate any person; harass, abuse, threaten or defame anyone including our staff and other customers; transmit malware; attempt unauthorised access to our systems or another user's account; interfere with the Services; or commercially exploit the Services without written permission.
Any plan we produce is based solely on the information you provide. It is not a clinical assessment; no examination or testing has been performed. You remain responsible for discussing it with your own licensed providers. Sessions must be attended as scheduled; please give at least 24 hours' notice to reschedule. Sessions missed without notice may be forfeited. Coaching creates no provider-patient relationship and no duty of clinical care.
By providing your email address you consent to receive educational content, updates and marketing from us. Every marketing email includes an unsubscribe link and we honour opt-outs promptly, in compliance with the CAN-SPAM Act of 2003. See our Privacy Policy for details.
This website and our Services are not affiliated with, endorsed by, sponsored by, or administered by Meta Platforms, Inc. (Facebook, Instagram, WhatsApp), Google LLC, YouTube, TikTok, Snap Inc., X Corp., or any other social media, search or advertising platform. All trademarks referenced are the property of their respective owners; any reference is descriptive only.
The Services may link to third-party websites, studies, tools or products, provided for information only. We do not control and are not responsible for their content, accuracy, availability, products or privacy practices. We rely on third parties for hosting, payments, email delivery, video hosting and analytics, whose availability is outside our control.
We aim to keep the Services available but do not warrant uninterrupted or error-free access. Access may be interrupted for maintenance, upgrades, third-party outages or events outside our reasonable control. We may modify, suspend or discontinue any part of the Services. Where we permanently withdraw a product you paid for and you lose access, we will provide a reasonable alternative or a pro-rata refund.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
We do not warrant that the content is complete, current, accurate or suitable for your circumstances. Research evolves and reasonable practitioners disagree.
Some states do not allow the exclusion of certain implied warranties, so some of the above may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY LAW:
Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above may not apply to you. Nothing here limits liability for fraud, or for death or personal injury caused by our gross negligence or wilful misconduct, where such limitation is prohibited by law.
You agree to indemnify, defend and hold harmless Liam Boehm and our contractors and agents from any claim, loss, liability, damage, cost or expense (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Services, your violation of any law or third-party right, or any decision you make about your health, including any decision to act or not act on any part of the content. This does not apply to the extent the claim arises from our own gross negligence or wilful misconduct.
You may stop using the Services at any time. We may suspend or terminate your access, without refund, for material breach, where your use poses a legal or security risk, or where required by law. Sections that by their nature survive termination — intellectual property, warranty disclaimers, limitation of liability, indemnification, arbitration and governing law — continue to apply.
We handle your personal information in accordance with our US Privacy Policy, which forms part of these Terms: https://silencemyears.com/privacy-policy.
We may update these Terms. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or website notice. Changes apply from publication. The version applying to a purchase is the version in force at the time of that purchase.
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 21.
Nothing in this section deprives you of the protection of any mandatory consumer-protection provision of the law of the US state in which you reside.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
Before starting arbitration, you agree to contact us at support@silencemyears.com and give us 30 days to resolve the matter informally. Most issues are resolved quickly, and we would always rather fix something than argue about it.
If we cannot resolve the dispute informally, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.
Arbitration will be conducted by a single arbitrator. Where the claim is for $25,000 or less, it may be conducted by documents only, by telephone, or by video, at your election. Any in-person hearing will take place in the federal judicial district in which you reside, or another mutually agreed location.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.
Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property rights. Nothing in this section prevents you from reporting a concern to a government agency.
You may opt out of this arbitration agreement and class action waiver by emailing support@silencemyears.com within 30 days of your first purchase, stating your name, the email address used, and that you opt out of arbitration. Opting out does not affect any other part of these Terms, and will not affect your ability to purchase from us.
If the class action waiver is found unenforceable as to a particular claim, that claim shall proceed in court and the remainder of this section continues to apply to all other claims.
Email: support@silencemyears.com
By using our websites or purchasing our products, you acknowledge that you have read, understood and agree to these Terms, including the arbitration provision and class action waiver in Section 21.
Applies to customers outside Australia, the United States, the EU/EEA, Switzerland and the United Kingdom Including Asia-Pacific, Canada, the Middle East, Africa and South America Last updated: 28 October 2026 (edited 29 October 2026)
Which version applies to you. These Terms apply if you are located outside Australia, the United States, the EU, the EEA, Switzerland and the United Kingdom. Customers in those regions are subject to the version for their region at https://silencemyears.com/terms-and-conditions.
These Terms and Conditions ("Terms") govern your access to and use of the websites, digital products, courses, coaching, consultations, downloadable materials, email content and other services (together, the "Services") offered by:
All three are operated by Liam Boehm ("we", "us", "our").
Email: support@silencemyears.com
Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the mandatory consumer protection law of the country in which you live, where that law cannot lawfully be excluded.
Consumer protection differs considerably between countries. Where a term here gives you less protection than the mandatory law of your country of residence, that law applies instead of the term. Examples include, without limitation:
We do not attempt to contract out of any of these.
You must be at least 18 years old, or the age of majority in your country if higher, and able to enter a binding contract.
You are responsible for ensuring that your purchase and use of the Services is lawful in your country. We do not represent that the Services are appropriate or available in every jurisdiction, and we may decline to supply where we are prohibited from doing so.
The Services are educational and coaching services. We share research, frameworks, lifestyle strategies, nutritional information, nervous-system techniques and structured protocols to help you understand tinnitus and make informed decisions about your own health.
We are not doctors, audiologists, ENT specialists, psychologists, dietitians or registered healthcare professionals in any country. Liam Boehm holds no medical or clinical registration in your country or any other.
Nothing provided is medical advice, diagnosis or treatment; a prescription or a recommendation to start, stop, change or delay any medication or treatment; audiological assessment; psychological therapy; or a substitute for consulting a qualified healthcare professional who knows your medical history.
Consult your doctor, audiologist or other qualified professional before starting any programme, protocol, dietary change, supplement or exercise we describe; before changing any prescribed medication — never stop or alter prescribed medication based on our content; if you are pregnant, breastfeeding, under 18, or managing an existing condition; and if any symptom worsens or a new symptom appears.
Do not rely on our content — seek prompt assessment from a doctor or audiologist if you experience: sudden hearing loss or sudden-onset tinnitus; tinnitus in one ear only; pulsatile tinnitus in time with your heartbeat; tinnitus with dizziness, vertigo, loss of balance, facial weakness or numbness; tinnitus after head injury; ear discharge, pain or bleeding; or tinnitus with severe or persistent headache or visual changes.
In a medical emergency, contact your local emergency number immediately.
Tinnitus can be genuinely distressing. If you are experiencing significant distress or thoughts of harming yourself, please contact your doctor or a local crisis support service. Findahelpline.com lists free crisis lines by country. Our Services are not a substitute for professional mental health care.
Our Services and content are provided in English only. Please do not purchase unless you understand English well enough to follow the material and these Terms. We are not responsible for any misunderstanding arising from translation, including machine translation of our pages.
We do not and cannot guarantee any particular result. Tinnitus has many causes and presentations, and what substantially helps one person may do little for another. Your outcome depends on factors outside our control, including your underlying cause, your general health, how consistently you apply what you learn, and factors not yet well understood.
Nothing on our websites, in our emails, advertising, videos or content is a promise, warranty or guarantee that your tinnitus will reduce, improve, quieten or resolve. Any timeframes mentioned are illustrative only.
Testimonials reflect the individual experience of that person only. They are not typical, not average, and not a prediction of your experience. We do not pay for testimonials and we do not publish fabricated or AI-generated reviews. Where an endorser has a material connection to us, it is disclosed where the endorsement appears.
Prices are shown at checkout in the stated currency and may change at any time, though never for a completed order, except for the free calls described under "Discounts and later price changes" below.
Currency conversion. Where your card is denominated in another currency, your bank or card issuer performs the conversion and may charge a foreign transaction fee. That fee is set by them, not by us, and we cannot refund it.
Taxes and duties. Prices exclude any tax, levy, GST, VAT or duty payable in your country unless stated at checkout. Where your country requires you to account for import tax, consumption tax or withholding on a digital purchase, you are responsible for it. We may be required to collect and remit tax in certain countries, in which case it is added and shown before you pay.
Payment is processed by third-party providers. We do not store full card numbers.
Order acceptance. A contract forms when we confirm your order or grant access, whichever is first. We may decline or cancel an order and refund in full at our discretion, including for suspected fraud or pricing error.
Subscriptions. Where a product is recurring, the amount, interval and cancellation method are stated before purchase. You may cancel at any time; cancellation stops future billing but does not automatically refund charges already made, except under our guarantee or as required by law.
We offer a 60-day, no-questions-asked money-back guarantee on our core paid digital products. If your purchase includes a private coaching call, the guarantee lasts 60 days from purchase or until your first call takes place, whichever comes first.
Where a product or coaching package is excluded or offered on different terms, that is stated clearly on the sales page before purchase.
Fair use. We may decline a refund, and decline future sales, where we reasonably believe the guarantee is being abused.
This guarantee is a voluntary commitment offered in addition to — not instead of — any right you have under the law of your country.
No refund once a coaching call has taken place. The guarantee lasts 60 days from purchase or until your first private coaching call takes place, whichever comes first. A coaching call is one-to-one time set aside personally for you, and that time cannot be given back once it has been used. Once your first call has taken place, the purchase can no longer be refunded in full or in part, including the full price of the Silence System or the Echolight System, any calls you have not yet used, and every instalment of a payment plan. This does not limit any right you have under applicable law.
Cancelling a payment plan. You can cancel a payment plan at any time, including after a call has taken place, by emailing support@silencemyears.com from the email address you used to purchase. Cancelling stops all future instalments and ends your access to the course, exactly as a full refund would. If you cancel after a call has taken place, the payments you have already made are not refunded. If you cancel before any call has taken place and within 60 days of purchase, the payments already made can be refunded under this guarantee.
Discounts and later price changes. Prices can change, and from time to time we may run a sale or offer a discount. If a purchase that includes coaching calls is offered at a lower price within six months of the date you bought it, and you paid more for the same purchase, the difference is not refunded. Instead, it is made up with additional free coaching calls: every full US$150 of the difference gives you one free call. Only full US$150s count, so a difference of less than US$150 (even US$149) does not give a free call, and any amount left over after the full US$150s is not given as a call, as extra call time or as a refund. For example, a difference of US$150 to US$299 gives you one free call, and a difference of US$300 to US$449 gives you two. A sale or price reduction more than six months after your purchase does not give free calls. To arrange your free calls, email support@silencemyears.com. This does not change the guarantee described above.
All content is owned by Liam Boehm or licensed to us and protected by Australian and international copyright, trade mark and other intellectual property laws, including under the Berne Convention.
On purchase we grant a personal, non-exclusive, non-transferable, revocable licence to access and use that content for your own personal, non-commercial use.
You must not copy, republish, distribute, share credentials, record or re-upload any video or audio, use any content to build a competing product or service, remove proprietary notices, or scrape content by automated means. Breach entitles us to terminate access immediately without refund, in addition to any other remedy.
You agree not to use the Services unlawfully; impersonate any person; harass, abuse, threaten or defame anyone including our staff and other customers; transmit malware; attempt unauthorised access to our systems or another user's account; interfere with the Services; or commercially exploit them without written permission.
You must not access or use the Services in breach of any applicable sanctions or export control law.
Any plan is based solely on the information you provide. It is not a clinical assessment; no examination or testing has been performed. You remain responsible for discussing it with your own healthcare professionals.
Sessions are scheduled in a stated time zone; please check the conversion to your local time carefully. Give at least 24 hours' notice to reschedule. Sessions missed without notice may be forfeited. Coaching creates no doctor-patient or therapist-client relationship and no duty of clinical care.
By providing your email address you consent to receive educational content, updates and marketing from us. Every marketing email includes an unsubscribe link, honoured promptly. See our Privacy Policy.
This website and our Services are not affiliated with, endorsed by, sponsored by, or administered by Meta Platforms, Inc. (Facebook, Instagram, WhatsApp), Google LLC, YouTube, TikTok, Snap Inc., X Corp., or any other social media, search or advertising platform. All trade marks referenced belong to their respective owners; references are descriptive only.
The Services may link to third-party websites, studies, tools or products, provided for information only. We do not control and are not responsible for their content, accuracy, availability, products or privacy practices. We rely on third parties for hosting, payments, email delivery, video hosting and analytics, whose availability is outside our control.
We aim to keep the Services available but do not warrant uninterrupted or error-free access. Access may be interrupted for maintenance, upgrades, third-party outages, local network restrictions, or events beyond our reasonable control. Where we permanently withdraw a product you paid for and you lose access, we will provide a reasonable alternative or a pro-rata refund.
This section is subject to Section 2 and does not limit any right you have under a mandatory law of your country that cannot lawfully be excluded.
To the maximum extent permitted by the law that applies to you:
Nothing excludes liability for fraud, or for death or personal injury caused by our negligence, where such exclusion is not permitted by the law applying to you.
You agree to indemnify and hold harmless Liam Boehm and our contractors and agents from any claim, loss, liability, damage, cost or expense (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Services, your breach of any law or third-party right, or any decision you make about your health. This does not apply to the extent the claim arises from our own breach or negligence.
You may stop using the Services at any time. We may suspend or terminate your access, without refund, for material breach, where your use poses a legal or security risk, or where required by law. Where reasonable and lawful we will notify you first. Provisions that by their nature survive termination continue to apply.
We handle personal information in accordance with our International Privacy Policy, which forms part of these Terms: https://silencemyears.com/privacy-policy.
We may update these Terms. When we make material changes we will update the "Last updated" date and, where appropriate, notify you by email or website notice. Changes apply from publication and do not apply retrospectively to a contract already concluded. The version applying to your purchase is the version in force at the time of that purchase.
These Terms are governed by the laws of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that state.
This does not deprive you of the protection of any mandatory provision of the consumer law of the country in which you are habitually resident, nor of any right you may have under that law to bring proceedings in your local courts.
If something has gone wrong, email support@silencemyears.com before taking any other step. Most issues are resolved quickly and informally, and we would always rather fix something than argue about it. If we cannot resolve a dispute within 30 days of you raising it in writing, either of us may pursue other remedies available under the applicable law.
Liam Boehm
Email: support@silencemyears.com
By using our websites or purchasing our products, you acknowledge that you have read, understood and agree to these Terms and Conditions.